Last Updated Sep 2025This training is designed specifically for solution architects and presales professionals looking to deepen their expertise in Microsoft Copilot Studio. Learn how to effectively position, demonstrate, and guide customers in adopting Copilot-powered agents—across business processes, Microsoft 365 apps, and custom solutions. You will also understand governance, licensing, and cost models to confidently handle objections. Whether you’re looking to enhance your deal readiness or lead Copilot solution conversations, this workshop equips you with the strategic and technical knowledge to drive customer success with Copilot Studio.
Duration - 6 Hours
Level - Intermediate
Style - Self paced
Course Type - Tech Deal Ready
Certification - No
Hands on Labs - No
Solution Areas - AI Business Solutions (ABS), AI Business Process
Learn how Copilot and Agents enable easy agent creation with low-code tools, custom builds, and SharePoint Agents to boost productivity.
Build custom agents in Copilot Studio, customize their components, and enhance them with autonomous capabilities and Azure AI Foundry.
Compare different agent types with AI alignment guidance on build vs. buy, supported by customer stories and deal-ready demo accelerators to drive adoption.
Explore the Copilot Control System with existing security and governance capabilities, along with agent-specific security, governance, and management controls.
Drive Copilot Studio and Copilot adoption while leveraging agent measurement and reporting to track impact and success.
Understand agent cost management with message packs, pay-as-you-go options, and cost calculations for agent examples and Dynamics 365 agents, supported by built-in cost controls.
We will be taking up a case study of a fictitious customer “Contoso Airlines” to conduct in-depth conversations and assessments to uncover customer’s pain points, goals, workflows, and technical environment.
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No. of
Learners - 6